Email support
For the fastest response, email support@rbabikerentals.com with your booking reference, pickup date, and vehicle model.
What to include
- Booking ID (from My Bookings or your confirmation email)
- Registered email and mobile number
- Pickup date and scooter model
- A short description of your question or issue
Breakdowns and roadside help
If you are on a live rental and the vehicle has a problem, stop safely first. Email support@rbabikerentals.com with your location and booking reference. See our Safety guidelines for rider expectations.
Self-service
Many requests can be handled online: check booking status in My Bookings, read the FAQ, or review our Terms and Privacy Policy.
Grievance officer
For data protection grievances under the DPDP Act, 2023, contact support@rbabikerentals.com.